TERMS AND CONDITIONS
Pricing: Prices are quoted in Canadian funds and are subject to federal tax. Prices are subject to change without notice. Full payment is required upon booking our activities.
Cancellations and rebooking activity dates are time-consuming as spots in our activities can be hard to fill. Please understand that cancellations are subject to fees.
CANCELLATION & REBOOKING POLICY
You can rebook your activity date more than ten days before the activity date for free or get a full refund minus the $25 admin/transaction fee per person.
Within ten days of the activity start date, a change in participation date may be possible but is subject to availability with a $25 administration fee per person or a 75% refund.
Within five days of activity, changes in participation dates are not possible. (Positive Covid 19 test results are the exception) get a 50% refund.
Within 48 hours of the activity or NO SHOW, no refund.
Note: Cancellations and booking changes must be made in writing (email, text ) and are not considered cancelled until West Coast Canyoning Adventures acknowledges.
INCLEMENT WEATHER POLICY
West Coast Canyoning Adventures reserves the right to reschedule any activities due to inclement weather or unsafe conditions. However, if West Coast Canyoning Adventures can not reschedule or the customer can not attend the rescheduled date, a refund or credit will be issued due to inclement weather.
MINIMUM PARTICIPANTS THRESHOLD: West Coast Canyoning Adventures reserves the right to reschedule any activities that don’t have a minimum of three participants. However, West Coast Canyoning Adventures can transfer the participants into a private class for an additional fee.
In case of an accident, West Coast Canyoning Adventures will do everything to get you out of the canyon to safety. Outside help, such as local Search and Rescue groups, are free of charge in British Columbia but could take hours to reach the injured party. If the nature of the incident requires fast and more complex evacuation, WCCA Guide(s) may require outside private rescue organizations and helicopter transport such as TEEAM Medevac.
IT IS ESSENTIAL TO MENTION THAT PARTICIPANTS ARE RESPONSIBLE FOR ALL COSTS ASSOCIATED WITH EMERGENCY EVACUATION, RESCUE, OR FIRST AID.
Some private insurance policies cover emergency rescue costs. However, before your trip, it is essential to confirm that your insurance covers rescues, including those arising from the mountain or climbing-related accidents.
BOTH CANADIANS and US CITIZENS: The American Alpine Club will ensure out-of-country members. Website: www.americanalpineclub.org
West Coast Canyoning Adventures respects and honours that we live and work on the ancestral lands of the Coastal Salish peoples. Including the St'at'imc, Sḵwxwú7mesh (Squamish), xʷməθkʷəy̓əm (Musqueam), and səl̓ilwətaɁɬ (Tsleil-Waututh), Sts’ailes Nation (Chehalis) and Stó:lō Nations.